Cancellation Policy
Orders cancelled within 24 hours from time of submission can be
refunded in full at the customer's request. Canceling an order after 24
hours will have a $1.50 fee deducted for procesing charges.
Please note: Order can not be cancelled after the order has been
shipped. After an order is shipped it would be considered a return
and a 15% restocking fee will be applied to all returned, non-
defective merchandise.
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Customer's e-mail addresses
We do not sell or trade email address with other companies or
individuals. We use your email address to send you confirmation
notices regarding your order and occasionally send out discount
coupons or notices of sales.
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Damaged or open packages
If there is any shortage or damage to your order, please have the
delivery person make nte of the problem and save the original
container.
It is very important to make sure that the delivery person notes any
problems with the packaging on their official delivery record.
Notify us immediately and we will correct any problems.
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Orders filled incorrectly
If for some reason you find that your order was filled incorrectly,
please call or email us immediately and we'll do everything we can to correct it.
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Product Warranty
Although most manufacturers warranty the barrels within the 1st 6
months of ownership, this warranty is at the manufactures
discretion. Shafts, points (soft or steel), and flights are NOT under warranty.
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Return Policy
New unused (or unwanted) products and materials may be returned
within fofteen (15) days for credit or exchange, provided that:
a) Prior approval is obtained from Dart Dreams (via email or telephone)
b) Products are still in their original box and packing
c) Products have not bee used (as in new condition)
d) Products have been returned at buyers expense (Shipping charges can
not be reimbursed)
Defectice products may be returned with prior approval for exchange
or credit. All claims for defective produvt must be made within 15 days
of receipt of the order.
How to return merchandise:
1. Repack the items so that they do not move or bang against one
another in the package. We can not accept merchandise back that has
not been repackaged properly.
2. Include your name, address, email address and phone number.
3. Return to:
Dart Dreams
13440 TI BLVD Suite 1-A
Dallas, Texas 75243
4. Be sure to keep your receipt in case the shipper loses your
package
5. All returned goods must be imspected prior to the issuance of credit
or exchange.
Please call (866) 566-DARTS or , email us at
dartdreams@sbcglobal.net with any further questions or
concerns.
Please Note: DartDreans.com is not responsible for any duties or
customs charger you may incur to get your package into your country.
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